Tomlinson Café Barista

Website Mathena Student Center - Midwestern Seminary

Job Title: Tomlinson Café Barista
Department: Auxiliary Services
Supervisor: Joseph Lanier
Length of Time: 2021 – 2022 Academic Year


Essential Duties  Include:

  • Engage customers in a warm and attentive manner.
  • Welcome the customers by determining their coffee interests and inform them about specials.
  • Prepare and sell coffee drinks and other Café items by following prescribed recipes and preparation techniques.
  • Clean and restock work and customer areas, empty trash, and sanitize equipment and utensils.
  • Collaborate as a fully engaged team member, working well with other team members.
  • Responsible for maintaining the quality of products served as well as the quality of customer service provided.
  • Responsible for maintaining a clean, safe, and aesthetically-pleasing environment.
  • Other duties as assigned.

Level of Experience Required:

  • High School Graduate

Additional Qualifications and Skills:

  • Competency in basic math skills.
  • Ability to assist customers and generate sales.
  • Superior communication including proficiency in verbal and written skills.
  • Ability to work as part of a team, as well as take initiative independent of direct supervision.
  • Ability to stay focused while providing a customer-centric culture.
  • Café experience helpful but not required.

Transferable Skills:

  • Ambition
  • Communication
  • Cooperation
  • Courtesy
  • Customer Service
  • Initiative
  • Innovation
  • Integrity
  • Judgment
  • Organization
  • Problem Solving
  • Professionalism
  • Project Management
  • Reliability
  • Teamwork

Customer Service Interactions:

  • Very frequent levels of contact involving explanation and problem-solving.

Physical Effort:

  • Standing for extended periods of time
  • Lift up to 40 lbs.
  • May require stooping, kneeling, and bending
  • Occasional use of a ladder.

Exposure to Hazardous Materials: 

  • Cleaning materials
  • Antibacterial wipes