Admissions Representative

Website Midwestern Baptist Theological Seminary

Job Title: Admissions Representative – Work Study

Department: Admissions & Financial Aid

Supervisor: Hayden Summerhill & Alexa Landrum

Length of Time: 2020 – 2021 Academic Year

Purpose of Role within the Organization: 

To assist the Office of Admissions and Financial Aid as it seeks to recruit and retain students. Admissions Representatives are meant to be on the front lines of interaction with future and current students in regards to admissions and financial aid processes.

Assignment Types:

  • Campus tours
  • Communication to prospective students for recruitment purposes
  • Admissions administrative tasks
  • Basic financial aid counseling
  • Document management

Essential Duties May Include:

Campus Tours

  • Prepping materials for tour guests
  • Guiding campus tours
  • Confirming appointments with school faculty and staff
  • Pre-tour calls
  • Post-tour thank you notes

Communication to prospective students for recruitment purposes

  • Phone calls
  • Texts
  • Emails
  • Mailers

Admissions Administrative Tasks

  • Phone reception
  • Printing
  • Mail
  • Moving and packing recruiting materials

Basic financial aid counseling

  • Assisting students with completion of the FAFSA
  • Entrance and exit counseling
  • Master promissory notes

Document management

  • Scanning and importing
  • Data management

Additional Duties May Include:

  • Maintaining recruiting material inventory
  • Assisting the Admissions Office Coordinator with prep tasks for Admissions events
  • Admissions social media management
  • Meeting with drop-in prospective students
  • Assisting the Financial Aid Office Coordinator with communications
  • Staffing Financial Aid events

Level of Experience Required:

Required

  • None

Preferred

  • Part-time or full-time experience in higher education, customer service, sales, and/or an office setting

Additional Qualifications and Skills:

Microsoft Office

  • Word
  • Outlook
  • Excel

General computer skills

  • Typing
  • Navigating internet and simple software
  • Scanning and printing

Interpersonal skills

  • Communicating in one-on-one and group settings
  • Ability to kindly interact over the phone
  • Counseling and problem-solving

Basic understanding of Midwestern Seminary and Spurgeon College and its vision, degree programs, and distinctive.

Customer Service Interactions:

Recruiting, counseling, and advising via:

  • Phone
  • Email
  • Text
  • Tours
  • Drop-ins
  • Events

Physical Effort:

  • Moving boxes of recruiting materials, financial aid files, etc. (approx.. 10 lbs) and recruiting cases (approx.. 40 lbs and on wheels)
  • Walking around campus for approx.. 3 hours at a time