Student FAQs

Technology FAQs

What is my username and password?

User names consist of the first letter of your first name, your entire surname, and the last five digits of your student ID.

For example student John Doe, ID 1234554321, would have the username jdoe54321.

Your password will be provided to you by the Registrar's office when you first enroll in classes.

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How do I change my password?

Student Portal
  1. Log into Student Portal.
  2. On left hand side, under the current term, click on "Change Password".
  3. Enter your old password once.
  4. Enter your new password. Your new password must be at least 6 characters long, contain at least 1 Capital letter, at least 1 lower case letter, and at least 1 number.
  5. Enter your new password again.
  6. Click on "Change"
Blackboard
  1. Log into Blackboard.
  2. On left hand side, under "Tools", click on "Personal Information".
  3. Click on "Change Password".
  4. Enter your new password.
  5. Re-enter your new password.
  6. Click on the blue "Submit" button on the right side of the screen.
Student Email
  1. Log into your student email account.
  2. Select "Settings" from the top right menu.
  3. In the settings page, select the "Accounts" tab.
  4. Select "Google Account Settings" in the third box, labeled "Change account settings".
  5. Select "Change password".
  6. Enter your old password once.
  7. Enter your new password. Your new password must be at least 6 characters long.
  8. Re-enter your new password.
  9. Click on the "Change Password" button.

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What's the difference between Portal and Blackboard?

The student portal is designed to handle the financial and clerical side of the seminary. It does have use for students' coursework, but we are moving away from this in favor of Blackboard. Blackboard is an integrated test and information portal. Through Blackboard, MBTS will provide course content, including course documents, online testing, and discussion boards.

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How do I setup MBTS student email in Outlook?

  1. Enable IMAP in your student email account by logging in (mail.student.edu) and clicking Settings at the top right of the page, then clicking the tab labeled "Forwarding and POP/IMAP". Make sure IMAP is enabled. Don't forget to click Save Changes when you're done.
  2. Open Outlook.
  3. Outlook may prompt you to begin putting in new account information. If not, click Tools>Account Settings>New. Then click "Microsoft Exchange, POP3, IMAP, or HTTP" and then click Next.
  4. Enter your display name, email address (including '@student.mbts.edu'), and password.
  5. Select the 'Manually configure server settings or additional server types' checkbox and then click Next.
  6. Select Internet E-mail and then click Next.
  7. Fill in the settings as seen below, along with your full email address (including '@student.mbts.edu')
    • In the Account Type dropdown menu, select IMAP; enter the incoming and outgoing server names. Incoming mail server: imap.gmail.com. Outgoing mail server: smtp.gmail.com.
    • In the 'User Name' field, give your full email address, then type your email password.
    • After creating these settings, clicking Next takes you to the end of the setup.
  8. Once the setup is done, you need to fix a few more settings in Outlook. In the Tools menu, select Options then Mail Setup. Under 'Email Accounts,' click E-mail Accounts.
  9. Select your student account, and click Change above the list of accounts. Click More Settings, then the Advanced tab.
    • Incoming server must be 993, and must use SSL encryption.
    • Outgoing server can use 587, TLS encryption, then click OK.
  10. Click the Outgoing Server tab. Make sure that 'My outgoing server (SMTP) requires authentication' is selected. The button 'Use same settings as my incoming mail server' should also be selected.
  11. Click OK > Next > Finish > Close > OK.

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How do I forward my student email to another account?

  1. Log into your student gmail account.
  2. Select "Settings" from the top right menu.
  3. In the settings page, select the "Forwarding and POP/IMAP" tab.
  4. Click on the "Add a forwarding address" button.
  5. Enter the email address to which you would like to have your student mail forwarded.
  6. Click the "Next" button. This will send an email containing a confirmation code to that address.
  7. Log into the account to which you are forwarding. Retrieve the confirmation code sent by gmail.
  8. Return to your Gmail account.
  9. Enter the code in the box which says "confirmation code"
  10. Click on "Verify"
  11. You have successfully forwarded your emails.

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How do I logon to the library's web-based databases?

  1. Go to http://www.mbts.edu.
  2. Select "Web-based Databases" from the Academics drop down menu.
  3. Select the database you would like to use.
  4. Selecting a database will take you to the Blackboard login page.
  5. Enter your Blackboard credentials
  6. Click on the blue "Submit" button on the right side of the screen.
  7. This will bring you to the database menu page.

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Where is the wireless internet coverage on campus?

Wireless internet coverage is currently found throughout the Trustees Classroom Building, the Koehn-Meyers Center for World Evangelism, the Music Building, and the Library.

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Where is IT located?

We are in the Trustees Classroom building in room 158.

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How do I submit an IT help desk request?

If you require assistance with your accounts or other MBTS I.T.-related matters, email us at helpdesk@mbts.edu and it will automatically create a help ticket for you.

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I am no longer attending classes at MBTS, what happens to my accounts?

Your MBTS student email account is yours to use after graduation or withdrawal. Your Portal and Blackboard account are subject to closure when you are no longer taking classes at MBTS.

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